Wholesome, premium pet food and functional treats delivered free across Canada when you spend $50 or more
2020 Winston Park Dr Oakville, ON L6H 6X7

Harlow Blend Shipping and Return Policy

Our 30-Day Harlow Blend Promise
We know that switching food is a big decision. At Harlow Blend, we are proud to stand behind our recipes with a 30-Day Satisfaction Guarantee for both new and returning customers exploring new blends.

Try It with Confidence, or Money Back
If your family pet is not completely satisfied within 30 days of delivery, we will provide a full refund or exchange for purchases made directly at HarlowBlend.com.

Stress-Free Transition Support
We recommend introducing Harlow Blend gradually—mixing small amounts into your family pet’s current food and increasing over one to two weeks. Our guarantee covers this transition period, so you can feel confident trying something new.

Easy Refunds

  • Refunds are issued to the original payment method.
  • Each customer may return one unit of a given SKU (item).
  • An order number or proof of purchase is required.

Need Guidance Before You Buy?
Our team is here to help you select the right recipe for your family pet’s unique needs.

Purchases from Retail Partners
If you purchased Harlow Blend from an authorized retailer, please return the product to the store where you purchased it. Once processed, Harlow Blend will credit the retailer’s account.

Fast, Reliable Shipping

  • Free Shipping: Orders over $50 ship free across most of Canada.
  • Flat Rate: Orders under $50 ship for $5.99.
  • Carriers: We ship with various trusted couriers to ensure reliable delivery.

Estimated Delivery Times:

  • Ontario and Quebec: 1–3 business days
  • British Columbia: 3–6 business days
  • Alberta, Nova Scotia and New Brunswick: 2–5 business days
  • Saskatchewan and Manitoba: 2–6 business days
  • Newfoundland and Labrador: 5–7 business days
  • Prince Edward Island: 2–4 business days

Important Shipping Details

  • Delivery: If you are not home, the package will be left at your door or with your concierge or doorman.
  • Where We Ship: Across Canada only (excluding Yukon, Nunavut, and Northwest Territories).
  • Restrictions: We cannot ship to Post Office Boxes or APO/FPO addresses.
  • Order Tracking: Log in to your Harlow Blend account at any time to track your order